Transaction policy

At chloeboston perience. This Transaction Policy outlines the terms and conditions regarding payments, order processing, cancellations, and disputes.

1. 

Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, etc.)

  • Online Bank Transfers

  • Mobile Wallets (if applicable)

  • [Insert any other methods, e.g., COD – Cash on Delivery, if available]

All transactions are processed in [Insert Currency – e.g., USD] through secure and encrypted payment gateways.

Order Confirmation

Once your payment is successfully completed, you will receive an order confirmation email at the address you provided during checkout. This email will include your order details and transaction reference number.

If you do not receive a confirmation within 24 hours, please contact us at chloeboston@info.com.

Payment Security

Chloe Boston does not store any credit/debit card information. All payments are handled through PCI-DSS-compliant third-party gateways, ensuring your financial data remains protected at all times.

Pricing and Availability

All prices listed on our website are subject to change without prior notice. In the event of a pricing error or product unavailability, we reserve the right to cancel the order and issue a full refund.

Refunds and Cancellations

Please refer to our Refund Policy for full details on eligible refunds.
Orders may only be canceled before they are processed or shipped. Once an order is dispatched, it cannot be canceled.

Failed Transactions

If a transaction fails but your account is charged, the amount will typically be refunded by your bank or payment provider within 5–7 business days. If the issue persists, contact us with your payment reference number so we can assist.

Disputes and Chargebacks

If you believe there is an error with your transaction, please contact us first at chloeboston@info.com so we can resolve the issue promptly.

Initiating a chargeback without contacting us may result in permanent suspension of your account and future purchase restrictions.

Contact

For any transaction-related concerns or queries, please contact us at:
📧 chloeboston@info.com